Services - EasyRefund

support@geteasyrefund.com

Financial Recovery

Start a Case

Take a look at our

Our services

E-commerce refund recovery

For shoppers whose refund requests have stalled with a seller. We verify your claim, file it formally, and follow it through to payment.

Dispute resolution

Structured mediation when a refund or return has been denied, or buyer and seller disagree on what happened.

Chargeback support

When a merchant won't budge, we help build the documentation package needed for a card network chargeback.

Live case tracking

Every case has a visible timeline so you always know exactly what stage your refund is at, day or night.

Merchant policy advisory

For sellers: refund and returns policy design that reduces disputes and chargebacks before they happen.

Secure case files

Receipts, photos, and correspondence are encrypted and retained for the life of your case.

Built for shoppers

Easy and fast case filing

Submitting a case takes about five minutes. From there, our team verifies your evidence and files the claim formally with the seller — no legal jargon, no guesswork about what to say.

Start a Case

Built for sellers

Cut your dispute volume

Most refund disputes come from a policy that was never tested against real edge cases. Our merchant policy advisory rebuilds yours to reduce disputes and chargebacks before they start.

Read More

How long does a typical case take?

Most cases resolve in about 6.4 days on average. Straightforward claims with clear evidence often move faster; cases that escalate to mediation or chargeback can take longer.

Do I need a lawyer to use EasyRefund?

No. Our case specialists handle the claim filing, follow-up, and negotiation directly. Legal counsel is only relevant in rare cases that move beyond standard dispute resolution.

What if the seller never responds?

Every case has a defined response window. If a seller misses it, your case escalates automatically — first to mediation, then to chargeback support if needed.